Frequently Asked Questions

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How do Wash Club plans work?

Wash Club members can wash every day — just drive up and go! Our license plate recognition system automatically identifies your vehicle and opens the gate, so there's nothing to scan or swipe. Your plan covers one wash per vehicle per day.

Do your machines scratch vehicles?

We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.

Do you have a family plan discount?

With Elite and Platinum Wash Club plans, you may add up to two additional cars in the same household to your plan at 50% of the plan price.

Can I use the vacuums?

The vacuums are provided free of charge with purchase of any wash. If you would like to use the vacuums without washing your car, they are available for $8.00. Please ask an attendent to assist you.

Do you accept cash?

We do! We are happy to say we now offer both cash and card payments at our pay stations. Please note that Wash Club memberships are also managed entirely through card payments.

Do you offer membership discounts for first responders?

Yes! We offer first responders 10% off our membership plans with proof of identification.

Do you offer discounts for businesses or employee groups?

Yes! Local businesses can offer their teams discounted memberships and wash packages through our Employee Discount Program, and we set up customized fleet accounts with monthly billing for company vehicles. Learn about the Employee Benefit Program.

Can my school, church, or team fundraise with Cool Sudz?

Absolutely. We offer month-long online fundraisers and Day of Giving events where a portion of proceeds goes back to your organization — with no upfront costs and no inventory to sell. See our fundraising programs.